Frequently Asked Questions

Everything you need to know about shopping at thethingsbetween.

How long does shipping take?

Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific garment measurements for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At thethingsbetween, we prioritize ethical manufacturing and high-quality fabrics designed for longevity, reducing the environmental impact of fast fashion.